| Frequently Asked Questions: We highly recommend that you check us and anybody else you are considering out with the BBB. We are proud to be a winner of the BBB 2003, 2004, 2005 and 2006 BBB Gold Star Awards. We have been operating since 1987 with integrity and dedication to our clients. We provide quality affordable home cleaning across the front range, including areas like Monument, Colorado Springs, Larkspur, Castle Rock and Castle Pines, Highlands Ranch, Lone Tree, Littleton, Greenwood Village, Aurora and Parker and the entire Denver metro and surrounding areas as well as Westminister, Arvada, Golden, etc. 1. Do I really need a house cleaning company or service to do this for me? Why not just hire an independent person to do the job for me? While it is tempting to just hire an independent cleaning person to clean for you, the risks are VERY high. Many "independents" are doing their own thing because no reputable cleaning company will hire them because of some past problem. There are individuals with criminal records servicing homes. How do you know who you are dealing with? We have been in the cleaning business over 20 years and are very careful with who we hire. Every one of our cleaning employees must pass a thorough background check and must continue to operate with intergrity to continue working for us. Can you afford to have just anybody in your home? 2. What about an individual who has their own house cleaning business and operates under a business name? Anybody can file a trade name and be in business in a few hours. How do you know who you are dealing with? Don't just take their word for it that they have been in business for a certain number of years and don't take it for granted that because they have a business name that they are honest. Just because your neighbor uses them does not mean that you can trust them. We are not trying to scare you, but there ARE questionable people out there. Take a look at this article from the Cinncinnati Enquirer and you will see how A NUMBER of people were taken in by this woman who operated a " cleaning company". Click Here Also here is another case of somebody else doing the same thing: Click Here ... can you afford to go with just anybody? You can trust us with your home. We run thorough background checks on all our employees and will not take chances with questionable people in your home! Call us for your cleaning needs. 3. How about somebody that previously worked for you or cleaning another company? If they were fine working for your cleaning company why would it be a problem for them to work for me? There are two issues here. Firstly, any existing or former cleaning employee of ours who approaches you directly to work for you privately knows that they are violating the law and company policies. All of our employees are required to sign an agreeement that limits them from having contact with our customers (as far as it relates to providing services similar to our services) after they leave our employ or on their own. This agreement spells out that fact that our company information on who our customers are and what we do for our customers is confidential company trade secrets and as our employee we are entrusting to them this confidential information. They are not permitted to use this information in any way for their own benefit. The bottom line is that before they came to work for us they had no knowledge of who our customers are and what we do for our customers and it is regarded as a "theft of trade secrets" for an individual to work for a company, find out confidential information and then use it to the detriment of the company for their own benefit. This in other words is THEFT and is a CRIMINAL OFFENSE. Here is some info about the trade secrets law: Click Here. The bottom line is if this individual is willing to risk jail time to STEAL from our company, then what makes you think they will not steal from you? They are either honest or they are not ... don't be fooled into accepting their excuses as to why it is ok for them to do what they are proposing to do, ie steal from the company a customer we invested advertising dollars into getting ... they will do exactly the same thing in justifying why it is ok to take from you something that is not theirs to take. Our customers are not theirs to take. They are free to spend the money, as we do, to advertise to get their own customers .. but a dishonest person just won't do that .. it's easier to steal than to do the right thing! Secondly, as a company we are very careful who we hire and we constantly monitor our employees to ensure we have honest people working for us. Since we put these people in your home it is VITAL that we do thorough background checks and an ongoing assesment of each and every employee. We are careful to ensure that even if an employee is not charged with a crime, if we have an uneasy feeling about a person we will not hire them or we will let them go if we have an uneasy feeling about them and feel that they may have slipped through the cracks. Although that may mean that we occasionally pass up somebody that may have been OK, we would rather err on the side of caution and not take a chance in putting a dishonest person in your home. What do you really know about that independent cleaner? .... Very little I am sure! The fact is that even if a person is honest today, it does not mean that they will continue to be honest. Many criminals become criminals when the opportunity arises or when they are desperate. An individual may have been a former employee of our or another company and at that time they were honest, but then all of a sudden their circumstances change and they, in desperation, become thieves. Most individuals who are out there working alone often are not able to make ends meet and have nothing to fall back on when an emergency hits ... that is often when they will become desperate and do dishonest things! Our employees have no need to ever consider being dishonest in your home. We treat employees like family and our employees know that if they have an immediate need they can approach us to assist them. Individuals working alone just don't have those options open to them so they may be tempted in your home. Do you want to constantly be worried about the person who is in your home? We can take the GUESS WORK out of hiring a housecleaner. If you have us clean your home you can be sure we will stay on top of everything that goes on with our employee so that you don't have to! About us and our cleaning company : How does a local residential cleaning or maid service last for over 20 years in this business? The answer is to provide affordable quality services, provide trained and bonded maids who care about their work and provide excellent customer service. When you call our office during business hours you will NOT get an answering machine, instead you will get one of my hand picked office staff who will listen to your and your needs and do their best to work out the best service for you. I am Mario Philippou and my wife and I have been running this business for over 20 years. We have a passion for cleaning and so do our employees, and that is the reason we are so successful and just keep growing! Life is so busy these days, it's really tough to keep up with your home and that is the reason we are here! If you are having difficulty keeping up with your house work and you need an affordable maid service then you need us. In the past 20 years we have seen other companies come and go over the years but we have survived because of our commitment to provide quality service at an affordable price. Just take a look at a phone book from a few years ago and you will see what I mean. We charge affordable rates and provide quality service! We are not the cheapest people in town because we intend to be here next year and the following year and the year after that, but we can beat the franchise companies and the rest hands down on both price and quality because we do not have the large overheads that they do. Each of our housekeepers understands that it is important that they do a good quality job in your home and we expect a lot from them. Every one of our employees understands that we will not tie our customers down with long term service contracts, but instead we expect that because of the great job our employees do the customer will want us back. Why we better than the other cleaning services out there? Click here to see why. We have been doing house cleaning for over 20 years, and will be here for the next 20 years. We are not a fly by night that is here today and will be gone tomorrow. Also we do not make claims that cannot be backed up. It is very important to us that we know each of our customers. You are not one of hundreds .. we care about you and what your requirements are. We genuinely care about our customers one at at time ...and we need you as our customer. We are the affordable choice for your cleaning needs.. Our staff provide excellent house cleaning services in the Denver and Colorado Springs and surrounding areas. We provide cleaning services all over the Southern Colorado area including cleaning in Highlands Ranch, cleaning in Lone Tree, Parker, Aurora, Centennial and Littleton, Ken Caryl, Cherry Creek, Lodo, Washington Park and Golden. On any day of the week you will find us working hard cleaning in Wheatridge, Castle Rock, Castle Pines, Larkspur, Lakewood, Englewood, Arvada, Broomfield, Westminister and in your neighbordood too! From Highlands Ranch to Northglenn, from Castle Rock to Colorado Springs our housekeepers are all over the area cleaning homes an getting them sparkling clean! We service Denver, Colorado Springs, Monument, Black Forest, Parker,etc. We are a professional cleaning company and our housekeepers are professional maids. In Greenwood Village, Aurora and all around the area we are the affordable cleaning choice. We are the very best house cleaning service in town .. compare our prices .. you can afford us. Give us a try, you will not be sorry! Our employees take pride in their work. Our cleaning professionals do a lot more than your standard "maid" and have a passion for cleaning. They take great pride in the end result of their work and we know you will be happy too when they are done cleaning your home. Try us ... our speciality is excellent house cleaning! We also do move out cleaning, construction clean-up, etc. we do it all. Call our office to find out all about our cleaning services If you live anywhere near Denver such as Highlands Ranch, Castle Rock, Greenwood Village, Golden, Lakewood, etc. we are in your area too!! Give us a try you will be happy with the results! Copyright 2006,2007,2008 - Mountain Maids of Colorado - Last Update 03/10/08 |
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| Mountain Maids of Denver and Colorado Springs 303-703-9392 719-227-9024 |
| We love Happy customers!! |
| If you want house cleaning then you need us! Cleaning is our passion! We are big enough to provide the VERY BEST cleaning service in town, yet small enough to get to know you and your needs personally ! |